Accessibility

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

 Please allow 1-3 days for your order to be processed for shipping. We make every effort to fulfill as quickly as possible. Understand we are a team of humans, working with human hands, and human brains. we aren't perfect.

WHAT ABOUT SHIPPING?

we ship, both domestically and to select number of international destinations. shipping times depend on your locations. if you live inside Dubai you'll get it faster.2-8 business days for domestic deliver. International shipping is longer.

Personalized(custom)orders take 6-8 weeks to create and deliver because they are made- to-order.

Order Processing:

• we process orders within 2-3 business days, excluding weekends and holidays.
• Successfully placed orders will be receiving an e-mail confirmation with the order details. if you do not receive an e-mail, please check your spam filter or contact is for confirmation.
• if you need any assistance with your order, please contact us immediately at zahraalrabie686@gmail.com. we will not be able to make changes to your order after it has shipped.
• please review and ensure that you have entered the correct address. we are not responsible for non-delivery due to errors in the address that you provide. if an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

* Packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. customers are responsible for any applicable charges. *